Business automation for Newcastle small businesses
OpFlow is based in Newcastle and works with small businesses across the Hunter region: tradies, health practices, real estate agencies, professional services, and owner-operated businesses of all sizes. We build automations that handle the repetitive admin so you can focus on the work that actually earns money.
Join the waitlistWhere Newcastle businesses lose time
Chasing quotes and invoices by hand
Following up on every unanswered quote and unpaid invoice manually, one message at a time, with no system behind it.
Re-entering data across systems
The same client or job details typed into your job management system, CRM, accounting software, and spreadsheet separately.
No follow-up after the job
Review requests, referral asks, and check-ins never get sent because there is no time to do it consistently.
Responding to enquiries slowly
New leads from your website or socials sit uncontacted for hours or days while you are on site or with another client.
Common automations we build for Hunter businesses
Invoice and payment reminders
Automatic reminders sent 7, 14, and 30 days after an invoice is issued. Works with Xero, MYOB, and most job management systems.
Quote follow-up sequences
Automatic follow-up messages sent 24 hours, 3 days, and 7 days after a quote is issued, stopping when the job is won.
New enquiry auto-response
Every new enquiry from your website gets an instant, personalised response within minutes. Leads that hear back quickly convert at a higher rate.
Job completion and review requests
When a job is marked complete, a thank-you message and review request go out automatically. Consistent, professional, zero effort.
New client onboarding
Welcome email, intake form, and onboarding documents sent automatically when a new client is added to your system.
Weekly business reports
Revenue summary, open quotes, outstanding invoices, and pipeline status delivered to your inbox every Monday morning.
How it works
Free Automation Assessment
We review your workflows and identify where automation will save the most time. You walk away with a one-page report of recommended solutions.
Build and deploy
We build your automations, test them with real data, and deploy when everything is working correctly.
Ongoing Bot Care
We monitor and maintain your automations. When something needs updating or an API changes, we handle it.
Also servicing
Servicing Newcastle, Charlestown, Glendale, Warners Bay, Belmont, Maitland, Cessnock, Singleton, Muswellbrook, Nelson Bay and Raymond Terrace, plus across the Hunter, Mid North Coast and New England. Remote automation support anywhere in Australia.
Quote-to-job tracking dashboard for an 18-person Newcastle manufacturer
An 18-person Newcastle manufacturer had a quote spreadsheet nobody trusted and lost visibility once a quote became a job. A SharePoint List and Power BI dashboard now tracks every quote through to delivery, with visible bottlenecks that helped lift conversion 18 percent.
Read the full case study"We can see exactly where every quote sits without anyone updating a spreadsheet."
General manager, Newcastle manufacturing firm
Talk to a Newcastle-based automation consultant
Book a free Automation Assessment. We will review your workflows, identify the biggest time-wasters, and give you a one-page report with recommended automations. No obligation.
Join the waitlist