Port Macquarie, NSW

Business automation for Port Macquarie and Mid North Coast small businesses

OpFlow designs, builds, and maintains automations that save your team hours every week. On-site across Port Macquarie, Taree, Kempsey, Coffs Harbour, and the wider Mid North Coast. Remote across Australia.

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Where Mid North Coast businesses lose time

Patient and booking reminders sent manually

Confirmations, reminders, and rebookings sent one by one for every patient, guest, or client.

Bookings and payments re-entered between systems

Cliniko, your booking platform, Xero, and the spreadsheet all kept up to date by hand.

NDIS, payroll, and seasonal reports built from scratch

Hours each month rebuilding the same compliance, NDIS service-delivery, or seasonal sales report.

Common automations we build for Mid North Coast businesses

Invoice and payment reminders

Reminders sent automatically at 7, 14, and 30 days. Works with Xero, MYOB, and most practice and booking systems.

Quote and booking follow-up sequences

Follow-ups sent at 24 hours, 3 days, and 7 days, stopping the moment the job is won or the booking is confirmed.

New enquiry auto-response

Every website lead gets an instant, personalised reply within minutes, even when you are between patient consults or on a charter.

Weekly business reports

Revenue, open quotes, outstanding invoices, and pipeline status delivered to your inbox each Monday morning.

How it works

1

Free Automation Assessment

We review your workflows and identify where automation will save the most time. You walk away with a one-page report of recommended solutions.

2

Build and deploy

We build your automations, test them with real data, and deploy when everything is working correctly.

3

Ongoing Bot Care

We monitor and maintain your automations. When something needs updating or an API changes, we handle it.

Also servicing

Servicing Port Macquarie, Lighthouse Beach, Wauchope, Lake Cathie, Bonny Hills, Kempsey, Taree, Forster and Coffs Harbour, plus across the Mid North Coast, Hunter and New England. Remote automation support anywhere in Australia.

Case study

Service agreement renewals automation for a Port Macquarie NDIS provider

A 14-person Port Macquarie NDIS provider was losing clients because service agreements expired without anyone noticing. A renewal alert flow with funding-utilisation tracking now flags every agreement at 60, 30, and 14 days before expiry.

14 staff
5 automations
Zero lapsed agreements

"We haven't lost a client to a forgotten renewal since day one."

Operations lead, regional NDIS provider
Read the full case study

Talk to a Mid North Coast automation consultant

Book a free Automation Assessment. We review your workflows, identify the biggest time-wasters, and give you a one-page report with recommended automations. No obligation.

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