Frequently Asked Questions
Common questions about OpFlow, automation, and how we work.
Do I need to change my existing systems?
No. OpFlow works with the systems you already use. We connect to your existing email, calendar, accounting, CRM, and file storage. You do not need to learn anything new or switch platforms.
How long does it take to get something working?
Simple automations (reminders, follow-up emails, form integrations) can be live within a few days. More complex builds (document processing, multi-system integrations) typically take 1 to 2 weeks.
What if something breaks?
That is exactly what Bot Care is for. We monitor your automations continuously. If something fails, we know about it and fix it, often before you even notice.
Do I need to be technical?
Not at all. We handle everything technical. You tell us what you need done. We figure out how to do it and make it work.
Can I start small?
Absolutely. Most clients start with one or two automations and expand as they see the value. There is no minimum commitment beyond Bot Care at $149 per bot per month.
What happens if I want to stop?
Bot Care is month to month with no lock-in contracts. All deployed automations include Bot Care as standard because we build, own, and maintain the automation on your behalf. If you no longer need the automation, you can cancel at any time with no exit fees.
What tools do you use?
We use Make.com, Zapier, Power Automate, and the Claude API depending on what suits your business best. We work with whichever platform fits your existing systems and budget.
How much does it cost?
Bot Care is $149 per bot per month. Your first bot setup is included free with the Automation Audit. Each additional bot is $299 to set up. We do not publish detailed pricing because every business is different, but we will give you a clear quote before any work begins.
Where do you work?
Australia-wide remote, with regular on-site service across regional NSW within roughly a 3.5 hour drive of Tamworth. Most engagements are delivered entirely over Microsoft Teams and shared dashboards. See <a href="/service-area/">our service area</a> for the full breakdown, or <a href="/remote/">remote work</a> for how remote engagements run.
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